Embedded Files
I am currently accepting new clients.
Take the next step, at your own pace.
Take the next step, at your own pace.
We know that reaching out to a new therapist takes a massive amount of energy. There is no right or wrong way to fill out this form, and you don't need to have everything figured out before we speak.
To protect your energy and avoid unexpected demands, we do not make surprise phone calls. All initial contact will be via email so you can process the information on your own time.
Reach Out
Reach Out
Fill out the brief contact form below. You can share as much or as little as you feel comfortable with. Even just "I think I need some support" is a perfect start.
We'll Email You
We'll Email You
Within 48 hours, I will send you a gentle email with some available times for a free, 15-minute consultation, along with our intake paperwork.
Connect
Connect
We will have a brief, no-pressure chat (via video or phone—your choice). This is simply to ensure we are a good fit and to answer any questions before you book a full session.
Get in Touch
Get in Touch
Email: info@neurohaventherapies.com
Phone: (07) 3041 5013
Mobile: 0461 292 304
(Please note: Email is the fastest way to reach us, as we are often in session).
Clinic Location: Suite 139, 42 Manilla St, East Brisbane QLD 4169
(Our office is located on the ground floor. Free street parking is available on Manilla St.)
Operating Hours:
Monday to Friday: 8:00am - 4:30pm
Saturday: 7:00am - 12:00pm
Telehealth is available Australia-wide.
Frequently Asked Questions
Frequently Asked Questions
Fees & Financials
Fees & Financials
What are your standard fees?
What are your standard fees?
A standard 50-minute consultation is $220.00. We are committed to financial transparency, so you can find a full breakdown of out-of-pocket costs and various funding options on our Fees & Policies page.
Do you accept Medicare / Mental Health Care Plans (MHTP)?
Do you accept Medicare / Mental Health Care Plans (MHTP)?
Yes. With a valid MHTP from your GP, you are eligible for a Medicare rebate of $85.20 per session. We process this rebate for you electronically at the time of your appointment, and it typically reaches your bank account within 24–48 hours.
Can I use NDIS or other funding?
Can I use NDIS or other funding?
Absolutely. We welcome Self-Managed and Plan-Managed NDIS participants. We also accept Victim Assist QLD claims and Chronic Disease Management (CDM) plans. Please let us know which funding stream you are using when you reach out.
Can I use Private Health Insurance?
Can I use Private Health Insurance?
Yes, most major funds provide rebates for Accredited Mental Health Social Work (AMHSW) or clinical counselling. Since every fund is different, please check with your provider to see if your specific policy covers 'Social Work' or 'Clinical Counselling' services.
Note: Australian law prevents you from claiming both a Medicare rebate and a Private Health rebate for the same session.
How does payment work?
How does payment work?
To keep things low-demand, we use a secure, automated payment system (Halaxy). Your card details are stored in an encrypted vault, and payment is processed upfront on the day of your session. >
Once payment is successful, we will process your Medicare rebate on your behalf. The rebate then typically lands in your nominated bank account within 24–48 hours. This automated process means there are no manual transfers to make and no invoices for you to manage.
Logistics & Referrals
Logistics & Referrals
Do I need a referral to see you?
Do I need a referral to see you?
You do not need a referral to book a session as a private-paying client or under NDIS. However, if you wish to claim the Medicare rebate, a Mental Health Care Plan (referral) from your GP is required before your first session.
Do you offer Telehealth?
Do you offer Telehealth?
Yes. Telehealth is a wonderful, low-demand option for many neurodivergent people across Australia. We offer secure video consultations so you can engage from the safety and comfort of your own sensory-controlled environment.
Is there parking at the clinic?
Is there parking at the clinic?
Finding a park is straightforward, with a few different options to suit you:
Free Street Parking: Available on the surrounding streets.
Secure Parking: Located at 33 Lytton Road, East Brisbane. For your convenience, this car park has an additional entry/exit on Manilla Road (pictured below)
We recommend aiming to arrive 5 minutes before your session to allow your nervous system to settle before we begin.
What is your cancellation policy?
What is your cancellation policy?
We require 48 hours’ notice for cancellations. This allows us to offer that time to another person on our waiting list. Cancellations within 48 hours attract a 50% fee, and within 24 hours or non-attendance, the full fee applies. We explain the "why" behind this on our Fees & Policies page.
The Therapeutic Process
The Therapeutic Process
What happens in the first session?
What happens in the first session?
Our first meeting is about "finding the vibe." There is no pressure to "perform" or tell your whole story at once. We will talk about what you need from the space, how your nervous system is feeling, and how we can best work together.
What does "Neuro-Affirming" actually mean?
What does "Neuro-Affirming" actually mean?
It means we don't see neurodivergence (like ADHD or Autism) as something to be "fixed." Instead, we work with your unique brain and nervous system, focusing on regulation, self-compassion, and building a life that actually fits you, rather than trying to force you to fit into a neurotypical world.
How often should I come to therapy?
How often should I come to therapy?
This is entirely up to you and your capacity. Some clients find weekly sessions helpful for building momentum, while others prefer fortnightly or monthly check-ins. We will review this regularly to ensure it’s working for you.
Still have questions? Send us a message.
Still have questions? Send us a message.
Page updated
Report abuse